Vanguard· 1h ago· 1 min read
.receives 2,843 calls in 30 days via new toll-free line
By Olasunkanmi Akoni
The Lagos State Traffic Management Authority, LASTMA, said its newly inaugurated toll-free hotline recorded 2,843 public engagements within the first 30 days of operation, as the agency moves to strengthen transparency and citizen engagement.
The figures, covering June 28 to July 29, 2026, were released by the agency’s Digital Centre which manages the 3367 toll-free call centre.
Breakdown of engagements, according to LASTMA, the calls included: 1,047 enquiry calls, 709 commendation calls 468, successfully resolved cases, 400 accident and vehicle breakdown reports .
Others were: 163 formal complaints , 11 information requests, 45 unsuccessful calls due to abandoned calls, network issues and technical contingencies.
The General Manager of LASTMA, Mr. Olalekan Bakare-Oki, described the response as “a…
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